Terms & Conditions

Chair Spot's Terms and Conditions and warranty will apply to all orders and will supersede any other terms and conditions whether implied, written in the Buyer's order or order confirmation and any other communications. Whether these communications occur on or before or after the date of the order or the shipment of the goods.

You may review the complete Terms and Conditions on our website at www.chairspot.com. We reserve the right to change the Terms and Conditions at any time without notice. It is important to note that Chair Spot warranties may be void if the Buyer fails to fulfill their responsibilities under the terms and conditions, or if the Buyer fails to provide written notification of the product care and maintenance requirements etc…

The term 'End User' is used to describe the buyer's management, employees, and sub contractors of the location where the general public uses the products. The term "End User" is if you purchased the products from a purchasing agent, dealer, designer, sales agent, distributor or wholesaler, whom you engaged to manage this purchase on your behalf, then your warranty terms must be confirmed by that dealer and your contract of sale is with the dealer, not with Chair Spot.

Chair Spot has no information regarding the warranty offered by the buyer, purchasing agent, dealer, designer, sales agent, distributor or wholesaler, whom you engaged to manage this purchase on your behalf. Chair Spot will discuss warranty issues with the Buyer of the product and can only negotiate the resolution of any disputes arising from a purchase with the Buyer.

Warranty is limited to original Buyer and at the specific delivery location of the order written on the invoice and is not transferrable. Chair Spot reserves the right that any legal proceedings directly or indirectly arising out of or relating to Chair Spot and/or this site, (including but not limited to the purchases of www.chairspot.com) shall be in the state or federal courts located in New Jersey. You waive any claim of inconvenient forum. You waive any and all rights you may have to a jury trial.

When you visit our website you may provide us with two types of information.

1) Personal information you knowingly choose to disclose and the information that our website collects on an aggregate basis as you browse our website. Our site is secured to ensure a safe and secure shopping experience. We use this information when you are inquiring for services only. We do not share this information with any outside parties except to the extent necessary to complete that inquiry. We never use or share the personally identifiable information provided to us online, in ways unrelated to the ones described above without providing you an opportunity to opt out or otherwise prohibit such unrelated uses.

2) Website use information. Our website utilizes a standard technology called "cookies" and web server logs to collect information about how our website is used. Cookies in conjunction with our web servers' log files allow us to calculate the aggregate number of people visiting our website, and which parts of the site are most popular. This helps us gather feedback in order to constantly to better serve our customers. This type of information may also be utilized for our marketing and/or advertising needs.

Chair Spot's Terms and Conditions and warranty will apply to all orders and will supersede any other terms and conditions whether implied, written in the Buyer's order or order confirmation and any other communications. This express warranty is the sole warranty provided by Chair Spot and all implied warranties including those of merchantability and fitness for a particular purpose are hereby excluded.

You may review the complete Terms and Conditions on our website at www.chairspot.com. We reserve the right to change the Terms and Conditions at any time without notice. It is important to note that Chair Spot warranties may be void if the Buyer fails to fulfill their responsibilities under the terms and conditions, or if the Buyer fails to properly care for the product or to provide written notification of the product care and maintenance requirements to the users of the product.

The term 'End User' is used to describe the buyer's management, employees, and sub contractors of the location where the general public uses the products. The term "End User" is if you purchased the products from a purchasing agent, dealer, designer, sales agent, distributor or wholesaler, whom you engaged to manage this purchase on your behalf, then your warranty terms must be confirmed by that dealer and your contract of sale is with the dealer, not with Chair Spot.

Chair Spot has no information regarding the warranty offered by the buyer, purchasing agent, dealer, designer, sales agent, distributor or wholesaler, whom you engaged to manage this purchase on your behalf. Chair Spot will discuss warranty issues with the Buyer of the product and can only negotiate the resolution of any disputes arising from a purchase with the Buyer.

Warranty is limited to original Buyer and at the specific delivery location of the order written on the invoice and is not transferrable to a subsequent purchaser of the product from our customer. Chair Spot reserves the right that any legal proceedings directly or indirectly arising out of or relating to Chair Spot (including but not limited to the purchases of www.chairspot.com) shall be in the state or federal courts located in the state of New Jersey. You waive any claim of inconvenient forum. You waive any and all rights you may have to a jury trial.

Products are designed, and manufactured for indoor use only. Chair Spot is not responsible for damage from improper environmental conditions at the customer's site. Products should not be used outdoors unless specified for outdoor use. Cast Iron table bases are for indoor use only. Rusting of cast iron is not covered by the warranty.

When products are not in use they should be properly stored in an indoor climate controlled environment, and in the proper stacking requirements. All products need to be transported with the appropriate hand trucks and dollies, observing proper stacking requirements. Failure to comply with these requirements will void this warranty.

Products are designed, and manufactured for commercial use. Slight imperfections are to be expected, and will not be considered defective. Placing an order or order confirmation constitutes your waiver of any claim you may have due to dissatisfaction with product finish, fabric/vinyl, glides, ganging device, any upgrades, dimensions or special requests made. Please contact us if you would like to receive samples before placing your order.

Warranty requires the End User to document any structural weakness, loose bolts, screws, fasteners, glides, corner blocks, separation of the joints and welds and when such defects first appeared. Inspections should be performed more frequently when products are more than 3 years old (regardless of whether a three year warranty has been provided), or any time signs of stress are detected.

Products with bent frames should not be used, and be removed from service. Attempts to re-bend frames may further weaken them. Products should be wiped down, and polished on a monthly basis.

Any product that is suspected of being defective, unsafe, or in a condition that might cause personal injury, must be immediately removed from service. End User should increase the frequency of periodic inspections if the suspected defective and/or unsafe condition is suspected for the remaining products.

Chair Spot reserves the right to examine, and determine the cause of a claimed defect and/or need for repair. Repairs, and replacements do not extend any product warranty for a product for which the claim is made, and the warranty period will continue to run from the date of the initial order.

Chair Spot's liability under this warranty shall be limited to the cost for materials and/or labor to repair or replace proven defective products. Warranty repairs or replacements will be made without charge for materials and/or labor when the defective parts are returned to Chair Spot at the customer's expense.

Maximum liability shall be limited to the original invoice price per unit, and shall not include charges other than actual defect. In the event that the chairs cannot be repaired, the maximum value of a warranty claim shall be limited to the remaining useful life of the product, calculated as follows: 0-1 yrs. 100%; 1-2 yrs. 80%; 2-3 yrs. 60%; 3-4 yrs. 50%; 4-5 yrs. 40%; 5-6 yrs. 20%; 6-7 yrs. 10%; 7-9 yrs. 5%; 9+ yrs. 0%.

Depending on style of chair, recommended maximum weight capacity is 250 lbs.

Chair Spot does not offer warranties on upholstery fabrics, and filling materials, they are subject to warranty offered by the respective upholstery mills only. Cuts or tears detected after signing the bill of lading are not covered. Customer's Own Material (COM) is excluded from this warranty.

Availability of merchandise is estimated according to the information available at the time the order is written. Chair Spot shall not be responsible for delays in delivery of merchandise occasioned by manufacturer's scheduling, availability of materials, transportation difficulty or any other cause beyond the control of Chair Spot. Chair Spot shall not be liable for any damage, loss, fault or expense arising out of delays in shipment.

Deliveries are sidewalk only, and shipping is not included. If you require a lift gate please let us know when placing your order. Orders will begin production after deposit is received, and has cleared the bank. Additionally, orders will be delivered upon final payment is received, and has cleared the bank.

All of our product information can be found on our website. This information is approximate. We reserve the right to make minor changes to specifications, material and design during the production phase and discontinue items without prior notice.

When a carrier takes possession of the shipment, we are no longer responsible for the condition of the products at the time of delivery. It is the customer's responsibility to inspect the shipment prior to acceptance. Please note; our products are designed and manufactured for commercial use. Slight imperfections are to be expected, and will not be considered defective.

Chair Spot is not responsible for damages after delivery or pickup. Such inspection should look for paint scratches, dents and chips. Upon acceptance of the goods, Chair Spot is no longer responsible for such damage.

Prices are per unit unless specified differently. Additional fees apply for custom and non-standard options, features, fabrics and finishes. All sales are made F.O.B. origin. All prices shown do not include shipping, installation, or sales and US taxes or tariffs.

For Shipments out of the US all prices shown also do not include customs fees, duties, VAT or other fees or taxes associated with the import of products into the destination country. All prices are subject to change without prior notice and at the sole discretion of Chair Spot.

Prices should be confirmed with your rep or our sales department before placing an order. Chair Spot requires a 50% deposit on all orders unless otherwise agreed upon. Orders will not be placed in production until deposit is received. Customer deposits are non refundable.

The remainder of balance must be received 7 days prior to delivery or shipment is sent to carrier. A charge of 1.5% monthly or 18% annually will be made on any unpaid balance if payment is not made according to the terms of sale.

In the event that a collection agency, attorney or court must be used to effect collection, the customer agrees to pay all collection agency fees, attorney fees and court costs.

Any manufactured order placed on hold by customers request or due to balances owed- held by Chair Spot, will begin to accrue storage fees after seven days. Fees are as follows; 1.5% of the price of products stored for the first month, and 1% per month thereafter. There is a $350.00 minimum for the first month and $150.00 per month thereafter.

Orders with a combined net under $1,000 will be subject to a $125 handling fee.

Chair Spot requires a state Resale/Exemption certificate on file in our offices. Sales made without a Resale/Exemption certificate will be charged the appropriate sales tax as required by law.

Chair Spot reserves the right to decline orders based on our sole judgment. All exchanges and cancellations are subject to seller approval. Special orders are not subject to cancellation. Orders placed in production are not subject to cancellation or changes.

Cancellations and changes may not be made without written consent from Chair Spot. Any changes made to original orders in process may be subject to additional charges and delays.

Seller approved returns will be assessed with a minimum of 30% restocking fee plus shipping fees. Buyer will forfeit all shipping fees paid, and pay for return shipping costs. All items must be returned in original manufacturer's boxes and packaging.

They will be inspected at time of arrival to Chair Spot. In case of damage to the returned product, you will be charged the items full price as it appears on the original order. Customer must notify Chair Spot immediately of any discrepancy between purchase order and acknowledgement; otherwise Chair Spot can accept no responsibility for manufacturing errors.

All merchandise is F.O.B. origin. We will obtain the best rates for you. All deliveries are curbside deliveries only. Inside delivery service is available in most cases. Please remember to ask for it when placing an order, since this service has to be scheduled with the freight line. Extra charge WILL apply for inside delivery.

Customer is responsible to unload freight from truck within 30 minutes of truck arrival in order not to incur additional fees to be paid by customer. All tables and bases are shipped unassembled.

When a carrier takes possession of a shipment they sign and acknowledge receiving product in good order. Once they take possession, we are no longer responsible for the condition of the products at time of delivery. All common carrier deliveries require a signature.

It is the customers' responsibility to inspect the shipment prior to acceptance. If there is visible damage i.e. forklift punctures, shrink-wrap is broken, torn and cases are missing, then the customer must note the damage on the bill of lading.

It is the customers' responsibility to immediately file a damage claim with the carrier. Claims will not be honored if filed after 24 hrs. of receipt. Chair Spot is not responsible for damages after delivery or pickup.

If a shipment is received undamaged but is not what you ordered, call Chair Spot within 24 hrs. of receipt. We reserve the right to bill you for shipping charges on refused shipments. We reserve the right to bill you for shipping charges for incorrect delivery address.

Samples are available upon request. Samples will only be supplied when customer places a firm or large order. Samples must be paid in full plus delivery charges and cannot be credited or refunded.

Chair Spot does not guarantee availability of items shown in our catalog, website or pricelist. Certain items may be discontinued at manufacturers discretion without notice. From time to time Chair Spot may make slight adjustments to existing product designs, resulting in product varying slightly from photos shown.

Availability of merchandise is estimated according to information available on hand at the time the order is written. No delivery dates for orders are guaranteed. Seller shall not be responsible for delays in delivery of merchandise occasioned by manufacturer's scheduling, stock on hand, availability of materials, transportation difficulty or any other cause beyond the control of the seller.

Seller shall not be liable for any damage, loss, fault or expense arising out of delays in shipment. Chair Spot reserves the right to make minor changes to specifications, material and design during the production phase.

Stain colors and textures may not be properly visualized due to photographic, internet and computer inaccuracies. When placing your order you are accepting the limitations inherent in not directly viewing samples. Please note, the stain color used, reflects a typical color tone but may vary slightly, due to inherent variation of color, grain and texture.

Some variation of color tone is unavoidable and an exact match is not guaranteed. Due to the handcrafted nature of our product, all dimensions and weights shown are approximate. Variations in the tailoring, padding and fabric thickness can affect the dimensions of each product.

We assume no responsibility for overall width and height unless items are special ordered to fit an exact space. Please note our products are designed and manufactured for commercial use, slight imperfections in the finish are to be expected, and will not be considered defective.

Your acceptance of an order constitutes your waiver of any claim you may have, due to dissatisfaction with product color, stain, texture, finish or dimensions. Please contact us if you would like to receive samples of wood or fabric before placing your order. Samples may vary from the items actually ordered.

Inspections should be performed more frequently when products are more than 3 years old, or any time signs of stress are detected. If this occurs the product should be removed from service immediately until proper maintenance can be performed.

Chairs or barstools with bent frames should not be used. Attempts to re-bend metal frames may further weaken them. Chairs and Barstools should be wiped down and polished on a monthly basis.